Information This Website May Collect
Contact information such as name, email address, phone number, mailing address, and preferred contact method.
Quote-request information related to the selected insurance service, household, property, vehicle, health, employment, business, employee, payroll, current coverage, or desired effective date.
Technical information such as browser type, device type, referring page, pages viewed, approximate location, cookies, and analytics events.
Communications and records created when a visitor contacts Rock Bridge Insurance, submits a form, or follows up about a quote request.
Sensitive Information
If sensitive information is needed for quoting, underwriting, enrollment, or policy administration, contact Rock Bridge Insurance for instructions on the appropriate secure submission process.
Visitors should not send Social Security numbers, driver’s-license numbers, payment-card information, banking information, passwords, medical records, payroll files, employee census files, detailed claims files, or unrelated sensitive records through ordinary email or a general contact form.
How Information May Be Used
To respond to questions and route visitors to the appropriate service.
To evaluate and process insurance quote requests.
To request missing information or supporting documents.
To communicate about applications, enrollment, underwriting, policy requirements, and next steps.
To operate, secure, measure, troubleshoot, and improve the website and its forms.
To comply with applicable legal, regulatory, carrier, and recordkeeping obligations.
How Information May Be Shared
Information may be shared with insurers, administrators, enrollment platforms, underwriting resources, service providers, technology vendors, professional advisers, and other parties involved in the requested insurance process when permitted and necessary.
Information may also be disclosed when required by law, regulation, court order, licensing authority, or to protect rights, safety, systems, and users.
For questions about how your information is shared or the privacy choices available to you, contact Rock Bridge Insurance using the details below.
Cookies, Analytics, and Advertising
The website may use cookies, pixels, analytics, session data, and similar technologies to understand traffic, form activity, conversions, and site performance.
This website uses HighLevel/LeadConnector services for hosting, forms, customer relationship management, and email communications. Form submissions and associated source-tracking information are stored in these systems to support your request and follow-up.
Retention and Security
Retention periods depend on the purpose of the information, the applicable insurance process, legal and recordkeeping requirements, and the need to resolve disputes. Contact Rock Bridge Insurance with questions about retention or to request deletion, subject to applicable requirements.
No website, email system, or storage method can guarantee absolute security. Follow the sensitive-information instructions above and contact Rock Bridge Insurance before sending records that require a secure submission process.
Your Choices
Visitors may choose not to submit a form and may contact Rock Bridge Insurance through another available method.
Requests concerning access, correction, deletion, communication preferences, or privacy questions should be directed to the contact information below, subject to applicable legal and recordkeeping requirements.
Third-Party Websites and Services
The website may link to carriers, administrators, government resources, mapping tools, form platforms, payment systems, social media, or other third-party services.
Those services operate under their own privacy practices and terms.
Children’s Information
The website is not directed to children. A parent, guardian, household applicant, employer, or other authorized adult should provide information concerning minors when legitimately required for an insurance quote or application.
Changes to This Policy
This policy may be updated as website tools, services, laws, vendors, or business practices change. Revisions will be posted on this page with an updated date.
Contact
Rock Bridge Insurance, 2305 Vancouver Circle, Columbia, MO 65203.
Phone: 573-303-6773.
Email: [email protected].
Accessibility
Rock Bridge Insurance aims to provide a website that is usable by people with disabilities. If you experience difficulty reading, navigating, or submitting information through this website, call 573-303-6773 or email [email protected] so an alternative method can be provided.
Accessibility feedback is welcome and will be reviewed as the website and its forms are updated.